- Which of your products are suitable for vegetarians?
- Our products can vary between divisions, therefore please contact your nearest Greggs region and they will be able to advise you on the most suitable vegetarian products in your local Greggs shop.Back to top
- Does every Greggs shop sell the same products?
- We have a core range of products that are sold in every Greggs shop around the country. In addition, we try to cater for local tastes by including traditional bakery products and lines that are popular with customers in that area. We are continually developing new products and ranges to introduce into our shops and discontinuing the sale of products that no longer meet the needs of our customers.Back to top
- Where can I find my nearest Greggs shop?
- We have shops located all over the UK. Visit the Shop Finder section of the website to find your nearest Greggs shop.Back to top
- Are Greggs shops franchised?
- No! We are a vertically integrated business which means that we make, distribute and sell all our products through regional bakeries with our own transport network and our own shops. We own and operate all aspects of our business from manufacture through to retail and do not franchise any aspect of our operation.Back to top
- What are Greggs’ shop opening hours?
- Opening times vary from shop to shop as we trial new longer hours, however most shops open at 8.00am and close at 5.00/5.30pm.Back to top
- Do Greggs make Birthday/Wedding Cakes?
- At the moment celebration cakes are only available in Scotland due to falling popularity across the rest of the country.Back to top
- How many customers do you serve each week?
- We serve over 5 million customers each week in our retail outlets across the country.Back to top
- What are your biggest selling lines?
- Over two thirds of our business is in freshly made sandwiches and freshly baked savouries such as pasties and sausage rolls.Back to top
- Who are your main competitors?
- We compete with everyone who sells bakery products and food on the go – from the major supermarkets to independent bakers and fast food outlets. We are the UK’s leading specialist retailer of bakery related products and we believe that the freshness, value and sheer enjoyability of our products give us an important competitive edge.Back to top
- The best way for you to approach us about the service you received in one of our shops is to complete a comments or complaints form, which you can find in the contact us section of the website. Back to top
- Why is the nutritional information of Greggs’ products not available on the packets?
- Some of our customers have told us they want to know more about what is in our food and, as a company that cares, we have a responsibility to help our customers make choices about the food they eat. Now, to make it easy for our customers, we have nutritional information available for most of our products. This information is available on a leaflet available in all of our shops. Our national sandwiches now carry labels stating the calorie and fat content. Customers can also write, email or call their local Customer Contact line to request the nutritional details of any of our products - contact details can be found on the contact us page.Back to top
- How many Greggs shops are there?
- Today we have over 1,400 shops across the United Kingdom, but we’re still growing and we plan to open 600 more shops in the next few years.Back to top